Organization background
As a comprehensive research institute, it has integrated scientific research, production and operation, forming three key business sectors: military electronic information system, civil electronic information and intelligent equipment.It is becoming a leader in the field of information system and intelligent equipment.
Challenge
When the key experts in the organization (including management cadres, technical experts, business experts, etc.) retire, transfer, or leave, their best practices, experience and know-how of the organization will loss, resulting in huge losses of the organization.
Solution
Focus on their past experiences, special knowledge and achievements of these experts, we establish knowledge extraction team, summary and extract their knowledge, design interview, dialogue, by kinds of way of interview, dialogue, recording audio, lectures, etc.
Result
According to kinds of expert knowledge extract way, we complete and form expert knowledge packages (life track, post system, interview manuscript, case set, knowledge album, expert yellow page, etc.) and trained their KM of the way of expert knowledge extraction for more experts.
